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Trainings at Bell & Bell
Quality
INDICATORS OF THE QUALITY MANAGEMENT SYSTEM, SAFETY AND HEALTH AT WORK, ENVIRONMENT
Identification of key or process indicators, metrics, indicator management for effective measurement and monitoring
Iso 9001
You will be able to know the Definitions, Scope, Applicability, in general know all the requirements of this standard to start its implementation.
Customer satisfaction / Customer service
Develop skills, attitudes and apply best quality care practices to serve the needs and motivations of the client
Control of documents and records
You will learn to Code documents by area, Reviews or amendments, Maintenance, Update, File and Control of documents
5´s
You will be able to improve order and cleanliness by following a methodology that allows you to carry out conscious actions on the part of your collaborators.
iso 17025
You will be able to know the Definitions, Scope, Applicability, in a general way, know all the requirements of this standard to start its implementation.
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